Layaway Policies & Terms

Notes:

  • Making your first Layaway Payment confirms that you agree to the policies/terms below
  • Layaway is for items $100 or more
  • Deposit of 20% is due immediately for the item(s)
  • Remaining amount will be paid in 4 equal payments over the following 4 months (IE, you make your layaway 20% payment on 3/12, your first layaway payment of 4 will be due 4/12)
  • There are no additional layaway fees charged at this time
  • Payments are due within 24 hours of invoice being sent 

Layaway Agreement

This document, and any future changes to it, is your contract with us (Manic Mermaid). We will refer to this document as your "Agreement" or "Layaway Agreement"; these terms also include any changes we may make to this document from time to time. We reserve the right to amend this Agreement at any time, by adding, deleting, or changing provisions of this Agreement. All amendments will comply with the applicable notice requirements of federal and state law that are in effect at that time. Please read this Agreement carefully. Keep it for your records. "We", "us", "our”, and “Manic Mermaid” means Manic Mermaid. "You", "your", and “customer” means the person who has entered into this Layaway Agreement. Items permitted to be purchased through Manic Mermaid’s Layaway Agreement are at the sole discretion of Manic Mermaid. 


Term & Termination 

The length of this Layaway Agreement is determined by the total purchase price of the item(s). Individual items cannot be removed from layaway until the full amount has been paid.  Manic Mermaid reserves the right to amend or cancel the Layaway Agreement at any time, for any reason, without notice, at our sole discretion. 
Typically Layaways need to be at least $100 or more.  With a 20% down payment and 4 equal monthly payments to follow.


Payments
Layaway payments must be made in U.S dollars. Accepted forms of payment for layaway deposit is cash or credit card. A 20% minimum initial deposit is required upon the original order date. This initial deposit is determined solely by Manic Mermaid and the total order price. Following the initial deposit, minimum monthly payments will be automatically charged to your credit card on file (on your billing date). A billing cycle refers to each month in the agreed payment plan timeframe. At any given time you can pay additional amounts toward the balance or completely pay off the layaway.


Payments and Late Payments 

Your monthly payments will be invoice or charged to your credit card on file on your due date automatically (depending upon what we agreed upon).  If your payment is declined from the credit card on file we will contact you that day via email and phone to let you know and get another form of payment from you. 
As a courtesy, Manic Mermaid offers a 24 hour grace period for late minimum monthly payments. After this 1-day grace period, your payment will be considered missed and your layaway will be forfeited. 


Forfeited Layaway

Upon forfeit of a layaway, any and all items within the layaway order will be returned to stock.
There will be a 20% restocking fee.  This is 20% of the full retail price.  Between October 1st -December 24th the restocking fee will be 30%.

Any additional payments made over the restocking fee will be returned to you in the form of store credit.  This store credit will be valid for 30 days starting from the 1st day of the forfeited layaway.
In order to receive your store credit you will need present government issued id that matches the name on the layaway form.


Custom Items 

A Custom Item is any item that is personalized, engraved, altered, or designed according to specific instructions set forth by the customer. Custom Items cannot be combined with any other items in a Layaway Agreement. Each individual Custom Item that is ordered requires a separate Agreement to be signed. If you place a custom order, we will begin work on your item when you have paid at least 50% of your balance (including the initial deposit). Before you have paid 50% of your balance, you have the opportunity to amend or cancel your custom order. If you cancel your order before you have paid 50% of the balance, you will not be refunded for your initial deposit and any subsequent payments you have made. Instead, you will receive a store credit equal to the initial deposit and the payments you have made thus far. After 50% of your outstanding balance has been paid, you lose the right to amend your order. If you should wish to cancel your Custom Item order after you have paid 50% of the balance, you lose the right to receive any compensation, including, but not limited to, a refund, store credit, or exchange. 

I hereby acknowledge that I have read and understand the terms of the Manic Mermaid Layaway Agreement and by making my initial layaway payment, I am agreeing to all of the terms and conditions outlined in the Manic Mermaid Layaway Agreement.
I am also agreeing to have Manic Mermaid automatically charge my credit card (that I have put on file with them) each month for the agreed upon monthly  payment.